Committed to providing an accessible experience for all users
SEAP Grants is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
At SEAP, we believe in equal access to economic assistance programs. We are dedicated to making our platform accessible to individuals with disabilities by:
Implementing design principles that work for all users regardless of ability
Ensuring compatibility with screen readers and other assistive devices
Full keyboard accessibility for all platform functions
Providing text alternatives for non-text content
All functionality available via keyboard interface without specific timings
Compatible with JAWS, NVDA, VoiceOver, and other screen readers
Text can be resized up to 200% without loss of content or functionality
Minimum contrast ratio of 4.5:1 for normal text and 3:1 for large text
Most images include descriptive alt text. Ongoing improvements in progress.
| Feature | Standard | Status |
|---|---|---|
| HTML5 Semantic Structure | WCAG 2.1 Success Criterion 1.3.1 | Fully Compliant |
| Keyboard Navigation | WCAG 2.1 Success Criterion 2.1.1 | Fully Compliant |
| Color Contrast | WCAG 2.1 Success Criterion 1.4.3 | Fully Compliant |
| Text Alternatives | WCAG 2.1 Success Criterion 1.1.1 | Partially Compliant |
| Form Labels & Instructions | WCAG 2.1 Success Criterion 3.3.2 | Fully Compliant |
| Error Identification | WCAG 2.1 Success Criterion 3.3.1 | Fully Compliant |
Despite our best efforts to ensure accessibility, some areas of the platform may have limitations:
Some third-party documents (PDFs, spreadsheets) may not be fully accessible. We are working with vendors to improve this.
Some complex data tables may present challenges for screen reader users. We provide alternative data formats upon request.
Some older video content may lack closed captions. New content includes full accessibility features.
If you encounter any accessibility barriers or need assistance, we provide alternative ways to access our services:
Call (800) 555-ACCESS for telephone-based application assistance
Email accessibility@seap.gov for personalized assistance
Visit our local offices for in-person application assistance
Request paper application forms by mail if needed
Your feedback helps us improve accessibility for all users. If you encounter any accessibility barriers or have suggestions for improvement:
Response Time: We aim to respond to accessibility feedback within 2 business days.
If you wish to file a formal accessibility complaint, please contact:
SEAP Civil Rights Office
Email: civilrights@seap.gov
Phone: (800) 555-RIGHTS
Online: File a Complaint Form
We are continuously working to improve accessibility. Our current initiatives include:
Enhanced accessibility features for our mobile application
Comprehensive captioning for all video content
ASL interpretation for key video content
Continuous improvements for screen reader compatibility
SEAP Grants strives to conform to the following accessibility standards:
Assessment Approach: Our accessibility is assessed through automated testing, manual testing, and user testing with people with disabilities.